Bank of Luxemburg is seeking a motivated, customer-focused individual to join our team as a full-time Customer Service Associate to float between our Sturgeon Bay and Fish Creek branches! This is a fantastic opportunity to start or grow your banking career with a reputable institution committed to delivering exceptional service and fostering an environment of teamwork and continuous improvement. If you're looking for a position that offers flexibility, competitive pay, and opportunities for growth, we encourage you to apply!
Key Responsibilities
As a Customer Service Associate at Bank of Luxemburg, you will play a vital role in delivering excellent customer service. Your key duties will include:
- Processing Teller Transactions: Accurately and efficiently handle customer deposits, withdrawals, and other banking transactions.
- Cross-Selling Bank Services: Assist customers in identifying banking products and services that best meet their needs, such as savings accounts, debit cards, and online banking.
- Reception Duties: Greet customers, answer inquires, and provide helpful guidance on banking procedures, ensuring an outstanding customer experience at every interaction.
We Offer
- Flexibility: Work 20-25 hours per week, Monday - Friday, including 1-2 Saturday mornings per month.
- Benefits: Health, dental, and vision insurance options as well as paid time-off to support your well-being.
- Culture of Teamwork: Be part of a collaborative environment where everyone works together to achieve goals and continuously improve processes.
- Growth Opportunities: At Bank of Luxemburg, we value professional development and offer opportunities for you to build your skills and advance your career.
Who We're Looking For
We're seeking an enthusiastic and detail-oriented individual to join our team. While prior banking experience is not required, we are looking for candidates who:
- Enjoy working with people: You will interact with customers daily and should be committed to providing excellent service.
- Have strong communication skills: Clear and friendly communication is key to making sure our customers have a positive experience.
- Are reliable and responsible: Accuracy in transactions and attention to detail are essential, as is the ability to work independently and as part of a team.
- Embrace continuous improvement: You should be open to learning new skills and improving processes to help the team succeed.
Qualifications & Skill:
Skills:
Strong people skills required. Cash handling, problem solving, and previous customer service skills desired. Must be able to handle confidential information and positively represent the company.
Competencies:
Customer focus, approachability, organization, technical skills, trust and respect, selling, and listening
If you're ready to contribute to a team-oriented environment and provide excellent service to our customers, we'd love to hear from you. Apply today to take the next step in your career!