Front Desk Agent

We are seeking a part-time, friendly, energetic, and customer-focused individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will be responsible for delivering exceptional service, providing information, handling reservations, and assisting with guest needs during their stay.

• Greet and check-in/check-out guests in a courteous and professional manner.
• Handle guest inquiries, requests, and complaints promptly and effectively.
• Answer phones, make reservations, and provide information about hotel services.
• Process guest payments, maintain accurate guest information, and manage cash transactions.
• Ensure the front desk area is organized, clean, and well-stocked with necessary supplies.
• Collaborate with other hotel departments to ensure smooth operations and guest satisfaction.
• Perform all duties as assigned. 

• Logical PMS experience is a plus.
• First shift, 2-3 days a week.